Frequently Asked Questions
Find answers to common questions about our products, services and support.
What industries do you serve?
We serve government, healthcare, education, retail, manufacturing and corporate clients across the Middle East and Africa.
Do you offer installation and maintenance?
Yes. We provide professional installation, commissioning and Annual Maintenance Contracts (AMC) for all hardware and infrastructure solutions.
How can I request a quote?
Use the Contact Us page or call our sales team. We will review your requirements and send a tailored proposal.
What payment methods do you accept?
We accept bank transfers and major credit cards. Project-based customers may also request payment terms.
Do you ship internationally?
We ship across Jordan and the wider MENA region. Contact us for country-specific delivery options.
How do I access the Web SMS Portal?
Visit sms-portal.gepcomtech.com or contact our support team for account setup.